What is a virtual assistant - Blog

What is a Virtual Assistant?

A virtual assistant, often shortened to VA, provides technical, administrative or creative support services from a remote location. 

VAs can perform many roles, with a variety of skill sets and specialties, some may work in one particular niche such as Real Estate or may offer a mixture of services to all businesses. Typical work undertaken includes website editing, audio typing, social media marketing, customer service, however, the majority of tasks would fall under the general administration heading. 

VAs may use a different name for their titles such as Social Media Specialist, Online Business Manager or Virtual Administrator. In the Society of Virtual Assistants 2019 survey, they had 83 different titles VAs used to describe themselves. However, they all provide their services virtually so where their title donates their business, they are also a virtual assistant by the nature they trade. 

VAs work as independent contractors, meaning clients are not responsible for staff fees, insurance or benefits. They also don’t need costly office space or equipment as this is supplied themselves. 

This can make a VA a valuable resource for short term growth, being able to utilise necessary skills short term on a particular project. Or as part of a long term business structure, but for keeping costs low as you don’t have to expand office space.

There are various ways to find a suitable VA for your business, through online hiring sites, word of mouth, or through industry directories such as the Society of Virtual Assistants. It’s important that they are a good fit for your business, but also that they understand the legalities and professionalism needed in the role. You can read What to look for in the perfect VA here, it’s should give you a good idea of what you should look for in your VA. 

If you’re here because you want to be a virtual assistant, we have a whole section for you here, and you may want to join our community page on Facebook. The greatest part of being a virtual assistant isn’t just choosing your own hours and working with a variety of great clients, all though they’re a bonus. The best part is being part of a wonderful community, both online and in real life. 

The reason Gwen and Amanda brought this site into being was to nurture that sense of community and help others thinking of being a virtual assistant find a place of learning and support.